ZDNet argues that the Microsoft 365 Copilot launch was a "disaster" due to its extremely limited availability. While showcasing impressive potential, the exorbitant pricing ($30 per user/month on top of existing Microsoft 365 subscriptions) and restriction to just 600 enterprise customers renders it inaccessible to the vast majority of users. This limited rollout prevents widespread testing and feedback crucial for refining a product still in its early stages, ultimately hindering its development and broader adoption. The author concludes that Microsoft missed an opportunity to gather valuable user data and generate broader excitement by opting for an exclusive, high-priced preview instead of a wider, even if less feature-complete, beta release.
After October 14, 2025, Microsoft 365 apps like Word, Excel, and PowerPoint will no longer receive security updates or technical support on Windows 10. While the apps will still technically function, using them on an unsupported OS poses security risks. Microsoft encourages users to upgrade to Windows 11 to continue receiving support and maintain the security and functionality of their Microsoft 365 applications.
HN commenters largely discuss the implications of Microsoft ending support for Office apps on Windows 10. Several express frustration with Microsoft's push to upgrade to Windows 11, viewing it as a forced upgrade and an attempt to increase Microsoft 365 subscriptions. Some highlight the inconvenience this poses for users with older hardware incompatible with Windows 11. Others note the potential security risks of using unsupported software and the eventual necessity of upgrading. A few commenters point out the continuing support for Office 2019, although with limited functionality updates, and discuss the alternative of using web-based Office apps or open-source office suites like LibreOffice. Some speculate this is a move to bolster Microsoft 365 subscriptions, making offline productivity increasingly dependent on the service.
Summary of Comments ( 479 )
https://news.ycombinator.com/item?id=42831281
HN commenters generally agree that the launch was poorly executed, citing the limited availability (only to 600 enterprise customers), high price ($30/user/month), and lack of clear value proposition beyond existing AI tools. Several suggest Microsoft rushed the launch to capitalize on the AI hype, prioritizing marketing over a polished product. Some argue the "disaster" label is overblown, pointing out that this is a controlled rollout to large customers who can provide valuable feedback. Others discuss the potential for Copilot to eventually improve productivity, but remain skeptical given the current limitations and integration challenges. A few commenters criticize the article's reliance on anecdotal evidence and suggest a more nuanced perspective is needed.
The Hacker News thread discussing the ZDNet article "The Microsoft 365 Copilot launch was a total disaster" contains a number of comments expressing skepticism about the article's premise and the author's understanding of enterprise software rollouts.
Several commenters argue that the slow, controlled rollout of Copilot is standard practice for enterprise software, particularly one with such deep integration into core business workflows. They point out the risks associated with a wide, immediate release, including potential instability, unforeseen bugs, and the need for extensive user training and support. They suggest that a phased rollout allows Microsoft to gather feedback, address issues, and refine the product before making it available to a broader audience. Some even argue that calling this standard practice a "disaster" is a mischaracterization and displays a lack of understanding of the enterprise software landscape.
Some users highlight the potential legal and security complexities involved in deploying AI tools in a business context. They suggest the cautious rollout could be related to ensuring compliance with data privacy regulations, preventing data leaks, and managing the potential for misuse of the AI capabilities.
A few commenters express a degree of agreement with the article, noting that Microsoft's marketing hype around Copilot set expectations for a more readily available product. They suggest that the perceived "disaster" stems from the disconnect between the marketing promises and the reality of a staged rollout. However, even these commenters acknowledge the practicality of a controlled release for complex enterprise software.
One commenter draws a parallel to the rollout of Tesla's Full Self-Driving, arguing that both situations involve highly anticipated technologies with complex implementations that necessitate a cautious, iterative release strategy.
Overall, the sentiment in the comments leans heavily towards disagreeing with the ZDNet article's characterization of the Copilot launch as a "disaster." The majority of commenters view the controlled rollout as a sensible approach for enterprise software and criticize the author's apparent lack of familiarity with standard industry practices.