Jason Bosco's post celebrates the milestone of his company, SendGrid, achieving profitability instead of relying on venture capital funding. He emphasizes the deliberate choice to prioritize building a sustainable and profitable business from the ground up, highlighting the benefits of controlling their own destiny and focusing on customer needs. This approach, while potentially slower in terms of rapid scaling, allowed them to build a stronger foundation and ultimately led to a more rewarding outcome in the long run. The post implicitly contrasts the often pressured, growth-at-all-costs mentality of VC-backed startups with SendGrid's more measured, organic path to success.
For startups lacking a dedicated UX designer, this post offers practical, actionable advice centered around user feedback. It emphasizes focusing on the core problem being solved and rapidly iterating based on direct user interaction. The article suggests starting with simple wireframes or even pen-and-paper prototypes, testing them with potential users to identify pain points and iterate quickly. This user-centered approach, combined with a focus on clarity and simplicity in the interface, allows startups to improve UX organically, even without specialized design resources. Ultimately, it champions continuous learning and adaptation based on user behavior as the most effective way to build a user-friendly product.
Hacker News users generally agreed with the article's premise that startups often lack dedicated UX designers and must prioritize essential UX elements. Several commenters emphasized the importance of user research, even without formal resources, suggesting methods like talking to potential users and analyzing competitor products. Some highlighted specific practical advice from the article, such as prioritizing mobile responsiveness and minimizing unnecessary features. A few commenters offered additional tools and resources, like no-code website builders with built-in UX best practices. The overall sentiment was that the article provided valuable, actionable advice for resource-strapped startups.
Summary of Comments ( 10 )
https://news.ycombinator.com/item?id=43406293
HN commenters largely discussed the merits and drawbacks of bootstrapping vs. VC funding. Several pointed out the inherent bias in Jason Bosco's original tweet, noting that he's incentivized to promote bootstrapping as a founder of a bootstrapped company. Others argued that profitability allows for more control and long-term vision, while VC funding enables faster growth, albeit with potential pressure to prioritize investor returns over other goals. Some users shared personal experiences with both models, highlighting the trade-offs involved. A few questioned the longevity of Bosco's "forever company" aspiration in a constantly evolving market. The idea of "ramen profitable," where founders earn just enough to survive, was also discussed as a viable alternative to both VC funding and robust profitability.
The Hacker News post "Are you VC-funded? No, we're profitable" (linking to a tweet about a company proudly proclaiming its profitability) sparked a discussion with several compelling comments. Many commenters expressed appreciation for the company's focus on profitability over growth-at-all-costs, viewing it as a refreshing counterpoint to the prevailing startup narrative. Some highlighted the long-term sustainability and resilience that profitability offers, particularly in uncertain economic times.
Several commenters delved into the nuances of "profitable," questioning whether it referred to gross profit, operating profit, or net profit, and emphasizing the importance of clarifying the specific type of profitability being claimed. Others discussed the potential trade-offs between prioritizing profitability and pursuing rapid growth, acknowledging that while profitability can be a strength, it might also limit a company's ability to aggressively capture market share.
A few commenters shared anecdotal experiences, either from their own businesses or from observing other companies, about the benefits and challenges of bootstrapping versus seeking VC funding. These anecdotes provided real-world context to the broader discussion about different funding models and their implications for company strategy and culture.
Some commenters also touched upon the signaling effect of proclaiming profitability, suggesting that it could be a way to attract a different type of investor or customer, one who values stability and sustainable growth over rapid scaling. There was also discussion about the potential for a shift in investor sentiment, with more investors potentially favoring profitable businesses over those focused solely on growth. Finally, a few commenters offered practical advice for companies aiming for profitability, such as focusing on customer acquisition cost and lifetime value.